Ariens 250cc Polar Force Engine By Briggs And Stratton •120 volt electric start with recoil backup (cord sold separately) •Certified -20ºF start •Throws snow from 3 ft. up to 50 ft.
Quick Turn Chute Rotates Up To 200 Degrees •Single lever adjusts direction and height of snow stream
Remote Chute Deflector Control •Dash-mounted control to change position & angle of the deflector
Automatic Traction Control •One wheel automatically slows during a turn, making it easy
Directional Snow Tread Tires •Virtually eliminates the need for tire chains
Handwarmers •Keeps your fingertips toasty warm in sub-zero weather
Interlocking Controls •Locks both handles, freeing one hand for chute operation
Heavy Duty Disc-O-Matic Drive With Large Cast Iron Gear Case •Easily shift into any of the six forward or two reverse speeds
Halogen Headlight •Lights the way during the darkest days of the year
Model
Model Number:
921017
UPC:
751058028453
Manufacturer:
Ariens
Engine
Brand:
Briggs & Stratton
Type:
4-Cycle OHV
Power:
250 cc
Starting System:
120-Volt Electric /w Recoil
Fuel Tank:
2.9 quarts (2.74 liters)
Auger
Diameter:
14 (35.56 cm)
Material:
Serrated Steel
Impeller
Diameter:
14 (35.56 cm)
Profile:
Steel 3-Blade
Chute
Material:
Steel
Chute Rotation:
Quick-Turn
Turning Radius:
200°
Max Throwing Distance:
50 feet (15.24 meters)
Drive System
Drive:
Disc-O-Matic
Steering:
Auto Traction Control
Gear Case:
Cast Iron
Forward Speeds:
6 Forward
Reverse Speeds:
2 Reverse
Tire Type:
Directional Snow Tread
Tire Size:
15" x 5" (38.1 cm x 12.7 cm)
Options
Remote Deflector Contols:
Yes
Drift Cutters:
Sold Separately
Front Weights:
Sold Separately
Interlocking Controls:
Yes
Hand Warmers:
Yes
Headlights:
Halogen
Skid Shoes:
Included - Reversible
Overview
Weight:
224 Lbs. (101.61 kilograms)
Dimensions:
57.9L x 26.4W x 44.3H (147.07 x 67.06 x 112.52 cm)
Consumer Warranty:
3 Years
Commercial Warranty:
90 Days
Download Documents
No documents available at this time
2 Questions
Q: I have an old blower which requires depressing levers to engage the auger and transmission. I have heard that some new models allow one to release the transmission lever to allow turning the chute while the forward motion continues. Does this model have that feature? by Chet Morrison from Massachusetts on November 23, 2011
A: If you are referring to interlocking controls, this model would have this. How this would work would be by pulling down the drive control and then the auger control, by keeping the drive control down you can release your hand on the auger control. by Kriss, Product Expert
Q: I read and heard alot about the Ariens Automatic drive. Do both wheels have power? Is this drive similar to a car rear differential? Is it easy to turn around in each direction? Thinking about the platinum series by Charlie from Minnesota on October 05, 2011
A: Both wheels would have power in this format. Typically with most snow blowers when it comes to a steering feature, one wheel would stay locked in while the other free wheels. With the auto traction drive, the snow blower will actually make the adjustment when you start to lean into the turn, but both wheels would stay locked in but one would slow still giving you traction but giving you a turn on a dime feature in either direction. by Kriss, Product Expert
Overall Rating
4.8
(Based on 60 Reviews)
Sort By
January 20, 2012
B
Some good some bad
Runs much smoother than the 24" 9HP Ariens it replaced (and that one was professionally tuned up every year). Much more powerful as well when cutting thru the junk the city plow leaves at the end of my driveway.
BAD: I really really hate the quick turn chute. It doesn't adjust in fine increments and when I adjust it over to one end or the other it tends to bounce back one or two clicks before it locks in place. I far prefer the old crank handle that I could operate while the blower was moving. On the old one, I could adjust/direct the throw angle based on wind, and where I was on the driveway to put snow just where it needed to be. This made it easy to do areas around the cars, along a sidewalk that winds between the deck and the house, etc. The remote height adjust is really nice.
THE WORST: This thing can't plow in a straight line to save it's life! It's got the easy turn auto locking wheel drive but it zigs and zags like crazy at the slightest Left/Right mu differential. I ended up locking the wheels to keep it straight. Maybe the cheaper models with the handle-based wheel lock is better....
Runs much smoother than the 24" 9HP Ariens it replaced (and that one was professionally tuned up every year). Much more powerful as well when cutting thru the junk the city plow leaves at the end of my driveway.
BAD: I really really hate the quick turn chute. It doesn't adjust in fine increments and when I adjust it over to one end or the other it tends to bounce back one or two clicks before it locks in place. I far prefer the old crank handle that I could operate while the blower was moving. On the old one, I could adjust/direct the throw angle based on wind, and wher... more
November 28, 2011
Paul M. Westford, MA
Handles the heavy stuff
I ordered in August, and the estimated ship date was mid September. Ordering from SnowblowersDirect was very easy and hassle free. I was later told there were delays at the factory which ended up being about a three week delay to the original estimated delivery date. No problem - that's why I ordered in August. No problem with the delivery - good communication from R&L. I had the machine assembled in about 1/2 hour.
I used the pull starter and it started on the second pull - very nice. We had a freak snowstorm on the night of the 29th - morning of the 30th of October, which left about 5 inches of very heavy wet snow. I had several large tree branches down in the midpoint of my driveway. As far as the snow, I figured this is probably worst case and was eager to see what the new machine would do. I cleaned up the snow on the first third of my driveway, and used the headlight (It was 4 am and I had to be at work for 6 am) to see what I was doing when cutting up the branches in the driveway and dragging them off to the side. I bypassed the section where the limbs fell so I wouldn't have to worry about fouling the snowthrower with debris hidden in the snow. The rest of the job was easy - the snowthrower cut through the extra heavy snow bank nicely.
So far, this machine is a winner! I'm ready for whatever snow Mother Nature will send our way.
I ordered in August, and the estimated ship date was mid September. Ordering from SnowblowersDirect was very easy and hassle free. I was later told there were delays at the factory which ended up being about a three week delay to the original estimated delivery date. No problem - that's why I ordered in August. No problem with the delivery - good communication from R&L. I had the machine assembled in about 1/2 hour.
I used the pull starter and it started on the second pull - very nice. We had a freak snowstorm on the night of the 29th - morning of the 30th of October, which... more
October 10, 2011
Gaetano C. Lanoka Harbor, NJ
Ariens Platinum ST24DLE
I ordered this snow blower September 18th, and was told it was on back order until November 1st. I didn't mind waiting, but I received it on September 30th. Excellent service from snow blowers direct and R&L Carriers. Shipped right to my driveway. Definitely worth the fifty dollars for the lift gate service. No problem putting every thing together. Put gas in started right up. Just waiting for the snow. Snow blowers direct A+
September 30, 2011
Malte Mamaroneck, NY
2012 Ariens Platinum 24
Received snowblower today. Delivery was great, Packaging very good. Overall great process.
Assembly took 45 minutes as the pictures in the manual are a bit hard to decipher.
Engine started on second pull.
I added front weights and drift cutters and the non marring snow shoes.
Very solid built. Can't wait for it to snow. Wish the light had a switch.
August 31, 2011
John Parma, OH
Love my new Ariens
Delivery was great. Paid extra for curb delivery, but I wasn't home, and the man put it right in the garage for the wife. Couldn't ask for more.
Bugger started right up! Very happy with what I got! Just wondering what kind of oil came factory installed, with delivery. Don't want to mix regular with synthetic.
All in All, Very Pleased with my purchase ! Thanks, I'll recommend you, and do business with you again.
March 03, 2011
Karl H. E. New Milford, CT
Happy Ariens Owner
My new 24'' Ariens Deluxe Platinum snow blower is great. It throws snow even farther than my old 24'' Ariens 7 H.P. Sno-Thro that I purchased in 1971. The old one was used year round with Trac-Team shredder-grinder attachment after snow season was over. My son is now new owner.
February 22, 2011
Marvin Long Island, NY
WHAT SNOW?
Wow, Wow all I can say is Wow!!! Like a lot of people I waited until we had our first major snow storm (20 inches) to decide to purchase a snow blower. And of course you had a better chance of probably winning Lotto than finding a snow blower on Long Island, New York December 26, 2010. I went online and found Snow Blower Direct and I ordered the snow blower. I received a notice that due to the snow storm in the northeast, that my snow blower may be delayed by five days from the estimated delivery date. I was a little disappointed, but I only had myself to blame for waiting until the last minute. Well to my surprise I received a phone call from the shipping company telling me my snow blower would be delivered on time (four days from the time I ordered it). I have used my snow blower twice now and all I can say is "Let It Snow, Let It Snow".
The snow blower itself is a monster. The electric start is heaven and the all traction drive (with six speeds) is priceless. The large headlight and hand warmers are a very nice feature as well. I can't wait until spring, but if it is going to snow let me take a line from famous professional boxing referee Mills Lane "Let's Get It On".
Wow, Wow all I can say is Wow!!! Like a lot of people I waited until we had our first major snow storm (20 inches) to decide to purchase a snow blower. And of course you had a better chance of probably winning Lotto than finding a snow blower on Long Island, New York December 26, 2010. I went online and found Snow Blower Direct and I ordered the snow blower. I received a notice that due to the snow storm in the northeast, that my snow blower may be delayed by five days from the estimated delivery date. I was a little disappointed, but I only had myself to blame for waiting until the last minut... more
February 15, 2011
Jeff Vernon, CT
A great machine
This machine is great! I use a commercial 36 inch Ariens for my job and this replaced my home machine - an old Toro I had that was about 25 years old. When I started using the commercial Ariens machines, it made me want one and showed me how shot my old home machine was. This is essentially a smaller version of the commercial model.
My wife has to do the driveway while I'm at work, she can start it easily with the 120 volt starter, but she can use the pull-cord as well.
It goes through the deep heavy crap from the plows at the end of the driveway and throws it up and over the piles of snow. The hand warmers are really nice and not a fluff luxury at all. This has been a miserable winter in Connecticut, the old machine we had just couldn't handle the heavy snows this winter. This machine can handle it. That's when you really need a snowblower - to take care of the heavy stuff that would kill you if you had to shovel it. My wife and I are both in our 50's and we wanted a machine that was easy to handle but had the power to do what has to be done, this is it.
Ready the directions when you assemble it, it doesn't make sense at first but when you get it put together, it does make sense. It actually comes almost completely assembled, you have to unfold the handles and connect the chute, not too bad. It took me about 45 minutes, I put gas in it and it started on the second pull. A bit confusing if oil was in it when it was shipped because the oil is clear when it is new.
This machine is great! I use a commercial 36 inch Ariens for my job and this replaced my home machine - an old Toro I had that was about 25 years old. When I started using the commercial Ariens machines, it made me want one and showed me how shot my old home machine was. This is essentially a smaller version of the commercial model.
My wife has to do the driveway while I'm at work, she can start it easily with the 120 volt starter, but she can use the pull-cord as well.
It goes through the deep heavy crap from the plows at the end of the driveway and throws... more
February 14, 2011
Edward Chrisom Winthrop, MA
2010-11 Worst Northeast Winter In Years
This winter we were hit with one storm after another and in the middle of January when my 1995 snowblower broke and the local Ariens hardware store was three weeks behind on repair and felt my unit also needed welding to repair I felt it was time to purchase a new machine.
The hardware store had already sold out its entire inventory for the season and I headed out to the local Sears, Home Depot and Lowes only to find that everything was back-ordered. Heard repeatedly that everyone was Out Of Stock throughout the State.
Snow was falling and another major storm due the following week and I reached out to the internet and found Snow Blowers Direct and discovered they had a limited variety of machines available. On that Saturday morning I was able to choose the unit I wanted and found two in inventory and able to ship on Monday (the process was clear to order a tailgate delivery for $50.00 which I would require). I completed the purchase and also ordered a cover since my unit is stored outside, along with some extra shear bolts and a couple of cans of Snow Spray.
I immediately received email confirmation of the purchase and follow-up email confirmation on Monday morning that the purchase was complete and my unit was scheduled for shipment. The snowblower via R&L Carriers (along with their local phone number to arrange delivery) and Fed Ex confirmation for the other items I ordered.
The smaller items arrived by Thursday of the week and the snowblower would have also but traveling from Bolingbrook, IL to Winthrop, MA encountering snowstorms throughout the region. Due to the fact that I would have had to assemble the unit outside I contacted R&L Carriers (who apologized for not being able to delivery my unit until Friday since the recent snow did not allow them to off load the road trailer for local delivery) and was able to reroute my shipment to my local Ariens Dealer who was not only amazed that I found the machine but received it, assembled it, fueled it, ran it and could have sold it ten times before dropping it of to me on Saturday (one week after I placed my order with Snow Blowers Direct).
I recall the young fellow who dropped it off from the hardware stores stating "This MUST be a great machine since everyone who came into the store was very impressed with it.
Needless to say the unit has been used now for two major storms that followed and has performed as it was described. With a 11.5hp motor I am able to throw snow anywhere from 3-50 foot from the machine. This allows for quicker cleanup since with the old machine I had to clear the same snow two to three times since I have a large parking area in my back yard and a long driveway to clear.
I cannot state enough how impressed I was with Snow Blowers Direct process that outlined choices clearly and by the vendors they choose to move the orders.
Snow Blowers Direct is a Five Star company in my book.
Thank you to everyone at SBD.
This winter we were hit with one storm after another and in the middle of January when my 1995 snowblower broke and the local Ariens hardware store was three weeks behind on repair and felt my unit also needed welding to repair I felt it was time to purchase a new machine.
The hardware store had already sold out its entire inventory for the season and I headed out to the local Sears, Home Depot and Lowes only to find that everything was back-ordered. Heard repeatedly that everyone was Out Of Stock throughout the State.
Snow was falling and another major storm due... more
February 12, 2011
Jae Middletown, NJ
A Real Beast
I purchased this machine after my Craftsman broke. The cost is considerably higher on this machine but well worth it. The delivery company was fantastic and put the machine in my garage for me so it didn't get ruined because they delivered it in a snow storm for me. It was easy to assemble and started on the first pull.
I was able to clear my driveway and sidewalks in a fraction of the time compared to my old snow blower. It also throws the snow in the 40 to 50 foot range as advertised. I also cut into the huge snow drifts I had from the previous storms. These drifts were a hard mix of ice and snow and I was amazed that this machine tore those up and spit them out with ease.
The heated hand grips are a great addition, I thought it was a silly option but now that I have them I am very happy. I actually cleared the driveway without gloves on, on the first day I used the machine.
I am very happy with this purchase.
I purchased this machine after my Craftsman broke. The cost is considerably higher on this machine but well worth it. The delivery company was fantastic and put the machine in my garage for me so it didn't get ruined because they delivered it in a snow storm for me. It was easy to assemble and started on the first pull.
I was able to clear my driveway and sidewalks in a fraction of the time compared to my old snow blower. It also throws the snow in the 40 to 50 foot range as advertised. I also cut into the huge snow drifts I had from the previous storms. These drifts were a h... more
February 10, 2011
DAVE MARZOLA Syosset, NY
PERFECT TIMING !!!!
So I ordered my snow blower and the day it arrives it was snowing! Turns out it was the beginning of a 19" storm. After I was out snowplowing for 25 hours I arrived home and fired up my new blower out the door I went. Made it all the way to the end of the driveway and I thought it was going to be a trouble spot where the plows leaves all the snow and right through it my snow blower went .
I am so impressed with my snow blower and the heated grips, no need for gloves.
February 10, 2011
Charles Brandenburg, KY
New Toy
Had been thinking about getting a snow blower for the past 2 years. Getting older and a shovel and small electric snow thrower were getting old and taking a very long time. Where I am in KY there is normally not a large amount of snow however, when it really snows, things come to a grinding halt.
My driveway is approx 100 x 14 feet with a large parking pad in front of the garage that is about 40 x 30 feet. The driveway is slanted and if you do not get the drive clean the car really has problems getting up. It really does not matter if I never have to use it, it's there and waiting.
I ordered it on Wednesday and delivered the next Monday. The delivery was excellent, delivered in good condition and the driver even rolled it down and into the garage for me. Could not ask for better service.
Took me a couple of days to get it together, the directions are pretty poor on assembly. I had to get the next door neighbor to help me.
It fired up right away and I tested all the bells and whistles. Will see just how it handles the snow.
Had been thinking about getting a snow blower for the past 2 years. Getting older and a shovel and small electric snow thrower were getting old and taking a very long time. Where I am in KY there is normally not a large amount of snow however, when it really snows, things come to a grinding halt.
My driveway is approx 100 x 14 feet with a large parking pad in front of the garage that is about 40 x 30 feet. The driveway is slanted and if you do not get the drive clean the car really has problems getting up. It really does not matter if I never have to use it, it's there and... more
February 10, 2011
Ray Kopp Danbury, CT
One of my best investments.
Spending a bit of extra money for an Ariens over buying some lower priced snow blower from the big box store should be considered a great investment. I have had the machine for a couple weeks and several storms here in the Northeast and I am very pleased with my purchase.
The machine was well packaged and arrived in about 5 days after my order. I agree with some of the other reviews that the instructions for assembly are a bit vague but if you take your time and read carefully it should only take you about an hour to assemble the chute, cables and chute controls. The rest of the machine is already assembled for you. If I had to assemble a second machine it would now only take about 15 minutes.
The machine works great even in heavy ice packed snow and slush. The motor has an incredible amount of torque. Unlike some of the lower powered brands you could purchase, this one really does throw the snow a long distance if desired. I have been throwing it over into my neighbors yard!
I have not used the electric start option as the pull start works on the first or second pull. I bought the 24 inch wide Platinum series Prosumer model so I cannot comment on what the consumer or professional models are like. I really like the light which assists with evening snow removal and the heated handgrips are great. All in all it is a great purchase and I expect to get many useful years of service out of this machine.
Spending a bit of extra money for an Ariens over buying some lower priced snow blower from the big box store should be considered a great investment. I have had the machine for a couple weeks and several storms here in the Northeast and I am very pleased with my purchase.
The machine was well packaged and arrived in about 5 days after my order. I agree with some of the other reviews that the instructions for assembly are a bit vague but if you take your time and read carefully it should only take you about an hour to assemble the chute, cables and chute controls. The rest of t... more
February 04, 2011
TOM WEST Huntington, NY
Great Machine
Im not going to ramble on about how great the unit is because if you read the reviews this has plenty of power and I dont feel its over kill. So why waste your time being redundant. However, the assembly of the chute deflector (cables) was a somewhat to be desired. The directions BITE, and the pictures are NOT clear. So after screwing with this I went to U Tube and I saw a picture of the cable and I was off and running. Just for the record I am a mechanic and have been in the buss. for over 30 years so if I had a problem the average consumer will have his hands full. Once you get by that I loved how it started on the first pull. I had another Ariens that was 5 years old and had a Tecumseh engine and would never fire up unless it was warm. Had to use the elecric start. The service was great and the delivery was even better. The driver was a pleasure could not have asked for more. Do suggest buying a unit in the beginning or at the end of the season to save a few dollars.
Im not going to ramble on about how great the unit is because if you read the reviews this has plenty of power and I dont feel its over kill. So why waste your time being redundant. However, the assembly of the chute deflector (cables) was a somewhat to be desired. The directions BITE, and the pictures are NOT clear. So after screwing with this I went to U Tube and I saw a picture of the cable and I was off and running. Just for the record I am a mechanic and have been in the buss. for over 30 years so if I had a problem the average consumer will have his hands full. Once you get by that I lov... more
February 03, 2011
Rob Berkley, MA
Great Machine, Great Service
The snow is not stopping here in the NorthEast. This Ariens keeps working, and does a great job in all sorts of conditions. Thanks SnowBlowersDirect!
January 31, 2011
Frank Conway Brick, NJ
Back Saver
Delivery on time next day got 6 in. Machine handled it like nothing was there. Great blower.
January 31, 2011
Elvin Clifton, NJ
great
Received my snow blower on Jan 4, since then I have used it 3 times. We have been dumped on a lot this January but I tell you with this new snow blower it's a piece of cake.
Last week we had 19 inches, plows came through and piled my driveway high with snow. I got out there and my blowers went through it like a hot knife through butter, no problem at all. Great investment.
Don't know why it took me so long to get this machine. Only challenge was putting some things together when i got it, directions could be a little clearer, but once together, forget it. Great machine. Would recommend and cant say enough about delivery. Right to my house and in garage, cant wait for next snow fall.
Received my snow blower on Jan 4, since then I have used it 3 times. We have been dumped on a lot this January but I tell you with this new snow blower it's a piece of cake.
Last week we had 19 inches, plows came through and piled my driveway high with snow. I got out there and my blowers went through it like a hot knife through butter, no problem at all. Great investment.
Don't know why it took me so long to get this machine. Only challenge was putting some things together when i got it, directions could be a little clearer, but once together, forget it. Great m... more
January 22, 2011
JOHN STREER Rochester, NY
Platinum Deluxe 24
I did my widow neighbor's driveway after I cleared mine. She had 12" of the heavy street snowplow variety at the end of her driveway and it cleared in one pass. Impressive! I am happy with my choice, but I must say that I had some difficulty putting together the chute mechanism. It still sticks from time to time. The instructions that came with the machine for this assembly were poorly written and the illustration looked like something printed in China. I decided to go top of the line through many recommendations, and I am hopeful this machine will last for a very long time. Living in Western New York we average 100" per year of snowfall. It will definitely get a good deal of usage. Delivery of the unit was very fast and the driver was helpful. I would recommend buying from Snow Blower Direct.
I did my widow neighbor's driveway after I cleared mine. She had 12" of the heavy street snowplow variety at the end of her driveway and it cleared in one pass. Impressive! I am happy with my choice, but I must say that I had some difficulty putting together the chute mechanism. It still sticks from time to time. The instructions that came with the machine for this assembly were poorly written and the illustration looked like something printed in China. I decided to go top of the line through many recommendations, and I am hopeful this machine will last for a very long time. Living in Wes... more
January 22, 2011
Theresa Brick, NJ
We named ours "The Beast"
We had a blizzard which dumped 34 inches of snow. I spent hours struggling with my large single stage snowblower clearing my two car driveway, I didn't even attempt the walkway. I went on line and ordered this two stage model. It arrived a week later just in time for the fresh six inches of snow and the letter from the town telling everyone on our cul da sac we had one day to clear the walkways from the previous storm, which by this time had become a very heavy 30 inches plus the extra six inches. "The Beast" cleared through the walkways of four houses and the driveway and the pile left by the snowplow, I was the neighborhood hero that day. I would absolutely recommend this snowblower and the web site snowblowers direct.
We had a blizzard which dumped 34 inches of snow. I spent hours struggling with my large single stage snowblower clearing my two car driveway, I didn't even attempt the walkway. I went on line and ordered this two stage model. It arrived a week later just in time for the fresh six inches of snow and the letter from the town telling everyone on our cul da sac we had one day to clear the walkways from the previous storm, which by this time had become a very heavy 30 inches plus the extra six inches. "The Beast" cleared through the walkways of four houses and the driveway and the pile ... more
January 21, 2011
Tony Cincinnati, OH
Works great
I purchased this snow blower about 3 months ago. Bought it on a Monday, R+L carriers were ready to deliver it on Wednesday. I couldn't accept delivery until Friday, which was not a problem for R+L. I did purchase the lift-gate service since my wife would be the only one home when it arrived. Delivery was uneventful, with the snow blower, pallet and all, placed conveniently in my detached garage by the delivery driver.
I agree with the majority of the other reviews that the directions are a little lacking. They're not difficult to figure out, but they could use some work.
Today marks the third time this year that I have used this snow blower to clear my driveway and my elderly neighbors. We got about 6" of snow yesterday. It works great! Started on the first pull, despite it being only 8 degrees this morning. I know it has an electric start, but if it starts on the first pull, the electric start ends up taking more time than its worth! No issues clearing the 6" of snow obviously. It took less than an hour to do both driveways. The lever adjustments work great for both shoot direction and height. I have not experienced the shoot rotating on its own, as some others have claimed. However, I did spend a decent amount of time adjusting the tension setting of that particular cable during assembly so that it required a decent amount of force on the lever to disengage the chute in order to rotate it.
All in all, I am very happy with my purchase. I only wish I would have done it sooner.
I purchased this snow blower about 3 months ago. Bought it on a Monday, R+L carriers were ready to deliver it on Wednesday. I couldn't accept delivery until Friday, which was not a problem for R+L. I did purchase the lift-gate service since my wife would be the only one home when it arrived. Delivery was uneventful, with the snow blower, pallet and all, placed conveniently in my detached garage by the delivery driver.
I agree with the majority of the other reviews that the directions are a little lacking. They're not difficult to figure out, but they could use some work.more
January 20, 2011
Craig Denny North Mankato, MN
Great Machine after Warranty Work
Well First off I would like to say Snow Blowers Direct was top notch. Great price and the snow blower was at my door way 3 days after ordering.
R&L shipping pulled up to my house with a drop gate truck (didn't request) and the delivery driver place the snow blower in my garage.
The down side came after assembly, where the instructions were no help. I tried to give it a pull start and get kickback. So after 30 min of failed attempts and my arm feeling like it got ripped out of its socket, I tried the electric start. And the same thing, I can hear the kick back against the starter.
Never the less it finally started, and seemed to run like crap, I decided to attempt to blow a little bit of a sidewalk that had about 2in of snow and just killed it.
Called my local Ariens dealer (Snell Power Sports Mankato MN highly recommended) they picked up and delivered the snow blower for free and handled all paper work. And only had the snow blower for 1 full business day.
After warranty repair this thing is a beast. I have had it in 2 foot drifts (2 months of snow build up) in my back yard to make a path for the dog. It just devours any snow in its path. Even though it was a rough start I think I made the right purchase. And hoping for many years of service
Well First off I would like to say Snow Blowers Direct was top notch. Great price and the snow blower was at my door way 3 days after ordering.
R&L shipping pulled up to my house with a drop gate truck (didn't request) and the delivery driver place the snow blower in my garage.
The down side came after assembly, where the instructions were no help. I tried to give it a pull start and get kickback. So after 30 min of failed attempts and my arm feeling like it got ripped out of its socket, I tried the electric start. And the same thing, I can hear the ki... more
January 18, 2011
Robert Hadden Pitman, NJ
Snowblowers Direct.com is great!!
First, the Ariens snowblower has been an absolute joy to use. It has plenty of power and easily handled the almost foot of snow we recently had here in the northeast. The product is very solidly constructed and I have no doubt that the Ariens will provide many years of dependable service.
My only criticism is the assembly directions that accompanied the Ariens. The printing was quite small and the directions seemed to imply that everybody is mechanically inclined so the customer will automatically understand all the terminology and vague illustrations. I'm almost 69 years old and can barely handle the simplest of mechanical tasks.
The best part of the buying experience was the truck driver who delivered my snowblower. He couldn't have been nicer or more helpful. He brought the boxed (and very heavy) snowblower all the way up my very long driveway and was happy to place it inside my garage. I couldn't believe what a nice experience it was to encounter a driver who was friendly and eager to make certain that I, the customer, was completely satisfied.
I wish I could remember his name because he deserves my praise for doing his job well.
First, the Ariens snowblower has been an absolute joy to use. It has plenty of power and easily handled the almost foot of snow we recently had here in the northeast. The product is very solidly constructed and I have no doubt that the Ariens will provide many years of dependable service.
My only criticism is the assembly directions that accompanied the Ariens. The printing was quite small and the directions seemed to imply that everybody is mechanically inclined so the customer will automatically understand all the terminology and vague illustrations. I'm almost 69 years old a... more
January 17, 2011
Patrick Francher Swarthmore, PA
Impressed
Internet shopping for a thrower...found you guys, decided to call. Your rep took 30 minutes to go through all the angles, model possibilities, features...I made the decision on a Monday---day after a big snowfall here in Philly---the area was in bad shape. I followed the tracking daily...Thursday...day before New Years Eve---it arrived. Truck (with lift gate) brought it to the front of the house as requested. Assembled in 30 mins---gas and fired up.
Two days later we had another snow...three days after that same...I love the thing.
You guys do deliver on your word...appreciate it all.
January 16, 2011
Laura H Kingston, NY
I Love my new Snowblower but....
I have now used the new machine for 3 storms here in upstate NY. The first was a 12 inch dump, light and fluffy, blower made quick work of the job. Second storm was similar to the first but 8 inches. It even cut right through the heavy stuff that the plow throws on to the front walk so I love it!
This last storm of 12 inches changed some things about my passion for this machine. They should change the chute adjustment lever so that the handle moves up when you want to throw the snow a farther distance. Currently the lever is moved down to make chute lid go up making the snow go farther...Kind of opposite of the way it should be. If you want the chute lid to move up the lever should move up.
Second, this machine is difficult to pull start. It is fashioned with an electric start but I ran low on gas a distance from the electric source...Note to self don't run out of gas.
Third, I was snow blowing away and somehow the knob used to shift the chute from left to right shimmied loose and vibrated off the lever and slipped beneath the snow, without my noticing it happened. After much searching and some random luck I found the knob. New owners should check the knob before each use to be sure it is secure.
I have been snow blowing our home and two neighbors for 15 years. This machine overall is easy to use. I am a short but strong woman and my husband is usually called away once the snow flies thanks for creating a nice machine that I can handle.
I have now used the new machine for 3 storms here in upstate NY. The first was a 12 inch dump, light and fluffy, blower made quick work of the job. Second storm was similar to the first but 8 inches. It even cut right through the heavy stuff that the plow throws on to the front walk so I love it!
This last storm of 12 inches changed some things about my passion for this machine. They should change the chute adjustment lever so that the handle moves up when you want to throw the snow a farther distance. Currently the lever is moved down to make chute lid go up making the snow go... more
January 12, 2011
Mike Atlantic Beach, NY
Should have done it years ago!!
When I think of all the years I broke my back shoveling when I should have purchased this sooner. I always tend to overbuild, overbuy, etc. You know, Tim the Toolman Taylor syndrome arrgh, arrgh. But this time it was well worth it.
I live in Long Island, NY where we maybe get 1 big snow per year and some small stuff. This year I figured I would ward off the snow by buying a snowblower. Took delivery early December. The shipping company was great. My daughter was home to take the delivery and when she tried to tip the driver he refused. They even put the pallet in the garage for me.
Setup was as previously described by others- instructions could have been better, but had it up and running within the hour. 2 metal pins were missing, which threw me off, but I improvised for a week until Ariens customer service sent me new ones, no questions asked, and extras just in case.
I went on vacation and came back 4 days after the blizzard that paralyzed NY, leaving 20+ inches of snow. The weather had warmed very slightly which made the snow very heavy and wet. Plows had blocked off my driveway with a wall of snow. Fired up the ST24DLE and went to town. This thing can really sling snow! It never bogged down or got clogged ( I did spray it down with 2 coats of snow jet before use).
My wife came out to tell me that the Village called and said they will not be plowing my street anymore since I can do it myself!! 2 weeks later and I just finished plowing close to 10" of new powdery snow. My only problem was deciding where to aim the chute. Snow was thrown way across the street if I wanted. Easy controls allowed me to aim the direction and height of the snow stream.
I look forward to the snow now. No regrets other than not buying it years ago, great purchase, helpful staff ( I was actually thinking of a 30" model and I was talked out of it. Don't often find companies that will get you to spend LESS money than you planned!)
When I think of all the years I broke my back shoveling when I should have purchased this sooner. I always tend to overbuild, overbuy, etc. You know, Tim the Toolman Taylor syndrome arrgh, arrgh. But this time it was well worth it.
I live in Long Island, NY where we maybe get 1 big snow per year and some small stuff. This year I figured I would ward off the snow by buying a snowblower. Took delivery early December. The shipping company was great. My daughter was home to take the delivery and when she tried to tip the driver he refused. They even put the pallet in the g... more
January 11, 2011
Chris Malcolm Aliquippa, PA
More complicated than expected.
The delivery was prompt. The liftgate service was outstanding. If I had it to do all over again I would have purchased a unit that was already assembled. The assembly instructions are poor. I have been assembling lawn equipment for over 20 years and this was one of my most frustrating experiences. Also after the first use I attempted to adjust the belts finger clearance and the bolt stripped and I know it was not a result of too much force because only one stripped out. I have called the manufacturer and have not gotten good response. This was the most expensive unit in its class and now I wish I had gone with a different unit.
The delivery was prompt. The liftgate service was outstanding. If I had it to do all over again I would have purchased a unit that was already assembled. The assembly instructions are poor. I have been assembling lawn equipment for over 20 years and this was one of my most frustrating experiences. Also after the first use I attempted to adjust the belts finger clearance and the bolt stripped and I know it was not a result of too much force because only one stripped out. I have called the manufacturer and have not gotten good response. This was the most expensive unit in its class and now I wis... more
January 09, 2011
Nicholas East Northport, NY
Impressive quality product.
In an age where almost all consumer products have deteriorated in quality to the level of "junk", this is one product that's made as solid as a rock and I can see it lasting a lifetime. Thank you Ariens and thank you Snow Blowers Direct for carrying it. Very impressive performance!
December 31, 2010
D Moeller Truckee, CA
Model 921017
This is the second time my Ariens has handled around 3 to 6 feet of snow and drift on my deck in Tahoe.
The photo says it all.
The machine is simply awesome.
I ordered from Snow Blowers Direct.
Set up was easy.
I would recommend both the Ariens model 921017 and Snow Blowers Direct.
December 28, 2010
Paul Friedlander Wheaton, MD
blue gets his machine
Effortless ordering, the freight carrier was excellent. Great company to deal with, no issues.
I would buy from them again. Now I can't wait for snow
December 27, 2010
Michael Hauppauge, NY
The Best.....all metal...no plastic
Bought mine last year and truck delivered to my house. Truck driver hand trucked into my garage and helped to pull it out from the box. Excellent delivery.
Some tricky assembly but managable. Delivered with oil in crankcase (guess they all are), put some 89 octane gasoline in the tank and it started with one pull. I was suprised at this ease of starting as this was delivered to me last January and the temperature was around 25 degrees F.
I ran it for 10 minutes, drained the oil and replaced with 5W-30 Synthetic. (I am a fanatic about engine oil)
A few of the main specs I reseached before buying an Ariens was that it included: metal construction, 14" impeller and impeller speed, high metal chute with up front controls, forward and reverse speeds with Disc-O-Matic drive and heated handles.
I keep fuel in the tank and run the engine once a month though-out the year. Hope to have in it operation for many years.
Bought mine last year and truck delivered to my house. Truck driver hand trucked into my garage and helped to pull it out from the box. Excellent delivery.
Some tricky assembly but managable. Delivered with oil in crankcase (guess they all are), put some 89 octane gasoline in the tank and it started with one pull. I was suprised at this ease of starting as this was delivered to me last January and the temperature was around 25 degrees F.
I ran it for 10 minutes, drained the oil and replaced with 5W-30 Synthetic. (I am a fanatic about engine oil)
I have only used my new snowblower one time so far but when I did, it was great. It threw snow better than my old one by a long shot.
Assembly was easy, the handwarmers are awsome, it is truly a well built machine, great USA quality.
When I ordered it they were out of stock, estimated shipping date was later than first quoted but if you don't have them you can't ship them.
Overall I am very satisfied and would recommend this snowblower and Snow Blowers Direct to anyone. Thanks
December 19, 2010
Mike Ashburn, VA
Some assembly concerns but I do recommend the snow cab
This other reviewers gave 5 stars, I would have also except for the mounting frame brackets. These brackets** will move or relocate as you tighten them where they attach to the frame where two frame pieces meet which do not form a 100% "round tube".
** despite the V-shape of the bracket to clamp securely to a round tube and its spacer
I found it helpful to cut up several small pieces of rubber strips from an old garage floor mat to form around the frame where you attach the mounting brackets. This improved or lessened the brackets from moving. I would advise having a helper during the assembly and in particular making the adjustments to shift the snow cab (up/down and left/right) before tightening the bracket clamps.
Am I glad I purchased the unit? Yes!
Would I recommend a small redesign of the frame mounting brackets? Yes! I'll be happy to be a "tester" for any improved part.
Would I recommend the snow cab for other Ariens owners? Yes!
This other reviewers gave 5 stars, I would have also except for the mounting frame brackets. These brackets** will move or relocate as you tighten them where they attach to the frame where two frame pieces meet which do not form a 100% "round tube".
** despite the V-shape of the bracket to clamp securely to a round tube and its spacer
I found it helpful to cut up several small pieces of rubber strips from an old garage floor mat to form around the frame where you attach the mounting brackets. This improved or lessened the brackets from moving. I would... more
December 18, 2010
S.C. Robinson Warrensville, NC
Let it Snow... Let it Snow... Let it Snow...
I was impressed with the quality of this machine right out of the box. It's well made - all metal construction.
Engine oil was pre-filled, so I gassed up the tank and it started on the 1st pull. It has an electric starter but I don't use it, because it starts up so easy.
This is a machine that moves the snow.
Tires provide good traction, even on a slope so I don't see any need for chains.
Handle warmers are a great feature.
My only complaint... I didn't have this machine for last season's snow.
December 15, 2010
Steven Freeport, NY
Ariens is the best
I recently purchased an Ariens Deluxe Platinum snow blower from Snow Blowers Direct. I had purchased the same model from Wisesales and they failed to deliver and I had difficulty getting a refund.
I called Snow Blowers Direct and they had the unit in stock. They shipped it the next day, the delivery was superior, I didn't pay for lift gate service, however the driver of the truck unloaded the unit, place it in my garage and didn't ask for anything in return.
I am surprised with the quality, the ease of assembly and the product functionality. I would highly recommend Snow Blowers Direct and Ariens in the future.
I recently purchased an Ariens Deluxe Platinum snow blower from Snow Blowers Direct. I had purchased the same model from Wisesales and they failed to deliver and I had difficulty getting a refund.
I called Snow Blowers Direct and they had the unit in stock. They shipped it the next day, the delivery was superior, I didn't pay for lift gate service, however the driver of the truck unloaded the unit, place it in my garage and didn't ask for anything in return.
I am surprised with the quality, the ease of assembly and the product functionality. I would highly recom... more
December 13, 2010
Richard Wilmington, OH
ARIENS IN THE OHIO VALLEY
Ariens and my family go way back to Buffalo, NY days. Need I say more? Snows down my way tend to be of the icy, wet kind. When it took a week to dig my country driveway out with a shovel during last year's two storms, it was time for some power equipment!
The new Ariens was everything remembered from Western NY days. The electric start is nice, but not really necessary once one learns how much throttle and choke to set. Ariens should market the split rear axle more-- it truly is an asset and was an important purchase consideration (The solid ones are difficult to take around bends).
Had no trouble with this one on my ice covered driveway this morning as five inches of (rather unusual) drifted powder were cleared. Chains would have been redundant. Ariens experienced engineering shows in the transmission-- each setting is a useful feed rate. Lesser brands have speeds that are much too fast, limiting the choice of useful feed rates. Also, thank you Ariens for the standard power plug for starting the engine, the oil in the crankcase and the air in the tires (Hope you are making it up in lower warranty claims).
Have not had any experience yet with plow tailings or heavy snow.
One downside-- the assembly instructions are atrocious. Set up is actually very simple with a moderate sized socket set, maybe ten minutes work. But deciphering the diagrams and written instructions takes another hour. Hint: the cables have bits that need to be unscrewed, threaded, and then screwed back together. Diagrams might be better if they were drawn as exploded 34 views.
R&L did fine. Their HUB is near my town. "Hold for Pick-up" and "Notify on Arrival" instructions were followed, and the blower made an orderly transition from truck to terminal to my pick-up to garage floor, all on my own schedule. But don't try this if you have anything less than a light truck-- go for the lift-gate service.
Ariens and my family go way back to Buffalo, NY days. Need I say more? Snows down my way tend to be of the icy, wet kind. When it took a week to dig my country driveway out with a shovel during last year's two storms, it was time for some power equipment!
The new Ariens was everything remembered from Western NY days. The electric start is nice, but not really necessary once one learns how much throttle and choke to set. Ariens should market the split rear axle more-- it truly is an asset and was an important purchase consideration (The solid ones are difficult to take aroun... more
December 10, 2010
Jeff Rockport, WA
excellent ariens product !
The shipping company left something to be desired; it took two extra days to bring it to my house. But after assembly and gas my smile was ear to ear!
It snowed about 15" and then rained for two days and the snow was super wet and frozen in spots. I couldn't believe this machine cut right through the snow. I am very happy with this Ariens machine !!!!
December 06, 2010
Scott Hammond Ashburn, VA
Bought a bigger blower after the blizzards of 2010
After dealing with 70" of snow last winter with a blower that couldn't blow the snow more than 10' away, I opted for the 921017 with a more powerful engine.
Hasn't snowed yet this year but I can comment about the process so far. The sales guys were very helpful and the blower arrived in just a few days. I put everything together in a couple of hours. I thought it'd be faster but the snow chute directional control requires some study and experimentation.
I'm very pleased with the unit and Snow Blowers Direct.
September 18, 2010
Michael Front Royal, VA
Assembled and Waiting for Snow
Since it's still September, there hasn't been any snow yet in Virginia, so I'll have to reserve comment on the Ariens' snow blowing capability and its use characteristics. But after I assembled it, I started it twice using both the electric and manual. It started quickly. Also, the components seem very high quality and nice and heavy duty, which speaks highly to good engineering. I expect this machine will serve me well.
Here are some other comments though in areas that could be improved:
1. R&L Carrier needs improvement -- Because I live on a private road in a rural area and could not handle the 240 lbs. myself, I ordered the lift-gate delivery option thinking that a smaller truck, other than an 18-wheeler would deliver it - it is impossible for an 18-wheeler to get to my house however, R&L Carriers, told me that their 18-wheelers have a lift gate capacity, so that is what I paid for. Because an 18-wheeler can not pass through my road and over a very small single-vehicle bridge, delivery was delayed two times because R&L said they had to wait until a smaller truck was available in my area. They finally scheduled delivery and told me the driver would call. By 2 p.m. the driver hadn't called, so I called them, only to find out that they canceled the delivery for the day - without notifying me. I was agitated because I had cleared my schedule to accept delivery. I was told they'd deliver the next day, which they ultimately did at 5 p.m. R&L needs to improve it's customer relations.
The driver was very professional, and he helped me get the box in my garage. The box was in good shape, and my initial inspection before signing for the delivery showed that all looked good - and it was.
2. Assembly instructions need a good review -- I am generally mechanically inclined, and I can follow instructions very well. There is an assembly step in the book that is in error. It is under, "Install Discharge Chute and Discharge Chute Rod," step 8 and the figure 11. If you secure the chute rod with the hairpin in the last hole, as directed and shown in the figure, the other end of the rod extends too far to replace the gear cover removed in step 4. So, I installed the rod in the control assembly using the 3rd hole for the hairpin. This gave the correct configuration in the at the gear end to be able to reinstall the gear cover.
Other than that instruction error - all else was very good, and I was pleased. I enjoyed the assembly, which helped me to get to learn all the features and adjustment instructions. NOW - let it snow!
Since it's still September, there hasn't been any snow yet in Virginia, so I'll have to reserve comment on the Ariens' snow blowing capability and its use characteristics. But after I assembled it, I started it twice using both the electric and manual. It started quickly. Also, the components seem very high quality and nice and heavy duty, which speaks highly to good engineering. I expect this machine will serve me well.
Here are some other comments though in areas that could be improved:
1. R&L Carrier needs improvement -- Because I live on a private road in a r... more
August 17, 2010
Joe Mississauga, IL
Good Machine but a few problems
Overall, I like this machine. I purchased it in the fall of 2009 but didn't get much of a chance to use it last year due to a lack of snow.
The few things that annoy me include:
1. Briggs engine backfires on shutdown. It happens all the time. If you shut the unit down and then try to restart it, you need to reprime it as well. Neither my dealer nor Briggs has a solution for this. Briggs claims that it is caused because the unit runs lean due to pollution controls?
2. As mentioned by another person, the chute tends to move while the machine is working.
3. The machine is shorter than Toro's 826 model. This makes the unit heavier to turn.
Overall, it's a good machine but these annoying things prevented me from giving the unit higher marks.
Overall, I like this machine. I purchased it in the fall of 2009 but didn't get much of a chance to use it last year due to a lack of snow.
The few things that annoy me include:
1. Briggs engine backfires on shutdown. It happens all the time. If you shut the unit down and then try to restart it, you need to reprime it as well. Neither my dealer nor Briggs has a solution for this. Briggs claims that it is caused because the unit runs lean due to pollution controls?
2. As mentioned by another person, the chute tends to move while the machine is... more
March 15, 2010
Doug Joppa, MD
Send More Snow
My recent order did the trick , it has not snowed since I place the order.
I am very pleased with the whole process, from ordering to setup.
When my snow blower arrived the set up time was quick, a couple of bolts and connecting the chute; and I was giving my one pull to start the engine.
I did run through some old snow from our recent 40" plus of snow, but did not want to over-do it. It performed great.
I had not realized hard much harder I was working with my old snow blower until I received this gem. I have told many others about how great it works- send more snow!
March 06, 2010
Thom Annapolis, MD
Snow eating beast
Good price - Arrived quickly - Well made - Excellent features - Setup and running in 15 minutes - Chewed through heavily compacted snow with ease.
Highly recommend this machine!!
March 03, 2010
James Bell Martinsburg, WV
Too old for all the 2010 snow
A couple of years ago I retired from Northern Virginia suburbs to the countryside in WV. In Northern VA we had a great little MTD blower for 10 years that worked just fine on a short driveway.
In WV we've got a long drive and parking area roughly 100' by 25'. I can't shovel anymore and we really struggled through the December 24-inch snow storm.
When we got hit twice in Feb with another four feet I ordered an Ariens 24 Deluxe Platinum from Snow Blowers Direct. Of course everybody on the east coast was ordering at the same time and I had to wait for a backorder.
SBD shipped the blower earlier than promised. I had paid extra to get lift gate delivery, but after we got hit twice in Feb our neighborhood was so inundated with snow that the freight company couldn't get their truck into our area.
I drove 25 miles to the freight yard and brought the Ariens 24 home rather than wait any longer. I contacted SBD and they immediately refunded my $50 for not using the lift delivery.
The Ariens 24 took about 45 minutes to unpack and assemble using simple tools (the instructions left something to be desired). I was really impressed with the quality of the packing and the engineering I found in the Ariens itself. The packing held the blower securely in place and protected it well during shipping but was easy to remove during assembly.
With the blower assembled, I filled the tank, gave it one pull and the Ariens started instantly.
By now, we had 50+ inches of accumulated snow on the ground left behind from the two February storms. With the help of a friendly neighbor we had cleared a narrow single lane down the drive, but everything else was just a mess.
That first afternoon, we spent about 2 hours learning the Ariens and clearing the whole driveway, parking pad and front walk. That thing cut through wet, packed snow and tossed it 50' like it was child's play.
Adding to the work, our neighborhood snow removal contractor had pushed a wall of snow in front of our mailbox roughly 9'x12' x 5' high. The post office wouldn't deliver any mail to us because they couldn't get to our box. It took another two hours the second day for the Ariens 24 to eat 500+ cubic feet of ice snow mix and open a huge path for mail delivery.
I doubt we will ever again face a snowfall that this Ariens 24 can't handle. The single lever chute control was a great feature on the Platinum model that I would really recommend. It was worth the extra money.
Overall, I am completely satisfied with my selection Ariens and Snow Blower Direct. The Ariens is quality machine (in spite of the instructions) that does just what it advertises and it's made in the USA. The 3 year warranty is the best I found on any machine. Most others offer only a two year warranty. Snow Blower Direct was a very easy to place to shop and buy. I would recommend them as well.
I'm a very happy customer.
A couple of years ago I retired from Northern Virginia suburbs to the countryside in WV. In Northern VA we had a great little MTD blower for 10 years that worked just fine on a short driveway.
In WV we've got a long drive and parking area roughly 100' by 25'. I can't shovel anymore and we really struggled through the December 24-inch snow storm.
When we got hit twice in Feb with another four feet I ordered an Ariens 24 Deluxe Platinum from Snow Blowers Direct. Of course everybody on the east coast was ordering at the same time and I had to wait for a backo... more
March 03, 2010
Joe Bear, DE
Great snowblower
I rate this 921017 a 10...........
February 28, 2010
Kelly Hastings Magnolia, DE
Very good deal
Although I was reluctant to purchase this sight unseen, there was not a snow blower to be found locally.
I made a very good choice. It was purchased at the end of a major snowstorm, so transportation came to a stand still due to road conditions.
R & L Carriers delivered it on a Saturday, just to keep up with demand. Great choice of carriers on your end.
It is a powerful, powerful machine.
February 28, 2010
Mary Ann & David Harding Freeport, PA
LOVE our new snowblower!
My husband & I are very pleased & thankful that we bought our snowblower from Snow Blowers Direct--especially with the 2010 record setting snowfalls for February in our area of southwestern Pennsylvania!
My husband always used the plow on our garden & lawn tractor in the past and there was never a problem. But this year the snow was so deep (one snowfall was 27+ inches) that he couldn't open up our driveway. We called our neighbor who has a large farm tractor with a snowblade but he couldn't even get out of his own driveway, which was level!
Another neighbor saw us shoveling and offered to use his snowblower on our driveway. We were sold on the effectiveness of his snowblower, which was rather small in size!
Immediately after our neighbor left, we decided to purchase a snowblower. I went online & searched for snowblowers and thankfully found your site (all local stores were sold out and didn't know if or when they would be receiving more)!
My husband & I discussed the different features of the various brands & models and then I ordered our Ariens after reading reviews from other customers. The reviews were very positive and gave a lot of information that helped us in deciding which snowblower would meet our needs. I ordered online that morning.
Our delivery was delayed one extra day because of another snow storm--the freight company couldn't make it through! The next day as I was viewing your site again, your supply was greatly diminished--I'm thankful I didn't delay in ordering.
Needless to say we've been using the snowblower quite regularly due to the continual storms and are very, very pleased with everything about it! The ease of operation was extremely important to my husband & myself as we are both disabled and we needed something to do the work for us. The Ariens certainly took care of that concern!
Thank you for making shopping for a snow blower easy! The home delivery made things a lot easier too.
We have been telling everyone we know about what a great product you sell, the ease of ordering and the great home delivery!
My husband & I are very pleased & thankful that we bought our snowblower from Snow Blowers Direct--especially with the 2010 record setting snowfalls for February in our area of southwestern Pennsylvania!
My husband always used the plow on our garden & lawn tractor in the past and there was never a problem. But this year the snow was so deep (one snowfall was 27+ inches) that he couldn't open up our driveway. We called our neighbor who has a large farm tractor with a snowblade but he couldn't even get out of his own driveway, which was level!
Once the blower arrived it took about 35 minutes to unbox it and assemble the necessary small parts. The instructions leave a bit to be desired, but if you take your time you'll figure it out pretty easily.
Although Briggs and Stratton ships the engine without oil, Ariens must add the oil before they ship it from the factory to the various distributors. I fueled it up, and it started on the second pull.
It took a couple of minutes to become comfortable with the controls, but after two passes in the driveway I became a self-professed expert.
Now for the best part: we still had 22 inches of crusty, icy, snow on the sidewalk after our last storm here in DC.. and this snowblower cut right through it.
Be careful where you're aiming the chute because this thing throws the snow further than anything blower I've seen or operated.
My neighbors watched me for a few minutes and had to come over to see my new toy. I'm very happy with this purchase and can't wait for it to snow again.
My only complaint is the chute discharge elevation. Every once in awhile when you move the control to raise it, it doesn't move. However, once the discharged snow hits it, it opens right up. Lube didn't help so I'm going to try some teflon strips to see if that will keep it working perfectly.
Final thoughts: the engine is easy to start and very strong, the unit handles with ease, it throws snow a mile, and the serrated auger cuts through that icy crusty snow with ease.
You won't be disappointed......unless it doesn't snow!
Once the blower arrived it took about 35 minutes to unbox it and assemble the necessary small parts. The instructions leave a bit to be desired, but if you take your time you'll figure it out pretty easily.
Although Briggs and Stratton ships the engine without oil, Ariens must add the oil before they ship it from the factory to the various distributors. I fueled it up, and it started on the second pull.
It took a couple of minutes to become comfortable with the controls, but after two passes in the driveway I became a self-professed expert.
I received my Ariens the evening before we got clobbered by 16" or so of wet heavy snow.
As I started out of the garage my two neighbors were shoveling, even though they both own other brand blowers. They both said "good luck" because neither of their machines could get anything done with this storm.
I chewed through everything plus the plowed mass at the end of the driveway, and then showed off by clearing their areas for fun.
This thing is awesome.....
February 25, 2010
Joe Bear, DE
great machine
will go, and blow snow...........wow
February 19, 2010
Bruce Clarksville, MD
New Owner
I've never owned a snow blower so I'll admit I have no point of reference.. I ordered the snow blower on a Saturday after receiving our first huge wave of snow. SnowBlowersDirect turned it over to the shipping company on Monday.
The next two days we got a second wave of snow (a blizzard really) which shut down our state for a few days and delayed delivery. I'm glad I paid for "lift gate service" since it would have been tough to coordinate getting help to take it off the truck.
When it showed up, I didn't hear the truck arrive, the next thing I know a neighbor helped them get it into my open garage so when they knocked on my door it was already sitting in my garage.
Assembly consists of tightening bolts on the handle, attaching the discharge chute and the cables that control it and requires a couple of wrenches and a pliers. The directions supplied apply to a couple of different models so you need to pick out the parts that are applicable to your model.
Once I got it assembled it took only one pull to get it started. (I have yet to try the electric start) I put it to work clearing the walk in front of our house.
The instructions for the snow blower say it works best on new snow, but I was up against snow that was 4 days old and starting to ice over a bit. The snow was pretty high in places (we had a 4 ft pile where snow fell off the roof) and with a bit of work it was able to get though.
Now I'm just waiting for more snow...
I've never owned a snow blower so I'll admit I have no point of reference.. I ordered the snow blower on a Saturday after receiving our first huge wave of snow. SnowBlowersDirect turned it over to the shipping company on Monday.
The next two days we got a second wave of snow (a blizzard really) which shut down our state for a few days and delayed delivery. I'm glad I paid for "lift gate service" since it would have been tough to coordinate getting help to take it off the truck.
When it showed up, I didn't hear the truck arrive, the next thing I kno... more
February 14, 2010
Pierce Felch Blacksburg, VA
Great Buying Experience!!!
I ordered my Ariens Deluxe 24 Platinum machine one Sunday and by the next Sunday I was blowing snow.
Delivery was amazingly fast and friendly, set-up was straightforward, and, believe it or not, the machine started on the first pull, without me even trying out the electric start feature.
Not the second or third pull, mind you, but the FIRST pull!! And I'm a 72 year old weakling!!
Now all I need is a bit more snow to fully develop my skills. We've had record breaking snowfall here in Southwestern Virginia this year, but, of course, it stopped the day my new blower arrived!
I guess it would be worth it, just for the "insurance" against any more snow, but I'd still like to try it out on one more 12 inch dumping.
I'd be happy to recommend "Snow Blowers Direct" to anyone who asks, and even to those who don't!
I ordered my Ariens Deluxe 24 Platinum machine one Sunday and by the next Sunday I was blowing snow.
Delivery was amazingly fast and friendly, set-up was straightforward, and, believe it or not, the machine started on the first pull, without me even trying out the electric start feature.
Not the second or third pull, mind you, but the FIRST pull!! And I'm a 72 year old weakling!!
Now all I need is a bit more snow to fully develop my skills. We've had record breaking snowfall here in Southwestern Virginia this year, but, of course, it stopped t... more
February 11, 2010
Dan Forest, VA
Easy, easy, and fantastic
Online order from SnowBlowersDirect was extremely easy, however the shipping company came up a bit short.
I had called the terminal in advance suggesting a straight line truck. The next day, the driver calls and asks for directions to the house and asks if a tractor trailer will get in and out - I said no.
I had to drive into town and meet the truck in order take delivery. Thankfully, SnowBlowersDirect immediately refunded me the cost for lift gate service since it was not needed.
Snowblower assembly is easy with only having to assemble the chute and handle bar. This machine is a breeze to handle with the auto-traction control, and chute positioning is easy and quick- no handles to crank.
Fantastic is my description of SnowBlowersDirect and the Ariens snowblower. The Ariens is everything it says it is and working with SnowBlowersDirect has been a pleasure.
Now all I need is some snow.
Online order from SnowBlowersDirect was extremely easy, however the shipping company came up a bit short.
I had called the terminal in advance suggesting a straight line truck. The next day, the driver calls and asks for directions to the house and asks if a tractor trailer will get in and out - I said no.
I had to drive into town and meet the truck in order take delivery. Thankfully, SnowBlowersDirect immediately refunded me the cost for lift gate service since it was not needed.
Snowblower assembly is easy with only having to assemble the chute... more
February 02, 2010
Bob Shirley, MA
Excellent for a windy location
I live on a lake and have to deal with high winds and severe drifting. The quick chute control is excellent when you quickly have to change the direction to avoid a cloud of snow in your face.
The 11.5 horse engine is an animal when goes into drifts and plow berms. The hand warmers are a great feature and the traction control makes turning the machine very easy. My 110lb wife can easily handle it.
Overall a really well engineered machine. I hope it lasts as long as my dad's Ariens - going on 41 years old - although I doubt I'll be snowblowing my driveway when I'm 99!
February 02, 2010
Dianne Leadville, CO
We love the snow blower
We love the snow blower. It starts easily.
It does a great job of cleaning up even deep snow!
Delivery was right on time!
January 28, 2010
Bruce Medford, NY
The Great machine
It's a great Machine, it has magic- it has not snowed since I received it.
For that I love it !
January 28, 2010
John Columbia Station, OH
Does everything and then some
The snow blower was shipped and delivered quickly and for free.
This Ariens model does everything you could ask for and then some. I have only had the opportunity to use it 2 times, but it started up and performed flawlessly.
I had no need to use the electric start, it started on the first pull, and was made easier by the large open grip handle.
The only negative thing I can report would be that the assembly was time consuming, and the instructions were less than clear on some steps.
Otherwise, I would rate this "bad boy" snow thrower as "Numer Uno"
January 27, 2010
Richard C. Cobble Hill, IL
Not enough snow to have fun
I am from Vancouver Island, British Columbia and here when we do have snow it is very wet and heavy.
I can say that my Ariens Deluxe Platinum ST24DLE performs admirably; unfortunately we only had a one 5 inch snowfall so far.
I keep hoping for more snowfall and one of about 12 inches deep would be nice- but who else will complain about not having enough snow other than someone that just bought a snowblower (BG). But for the little snow we had it was great- almost fun.
As far as the electric start power cord I thought it would have been a bit more flexible but it works like a charm.
January 27, 2010
Peter Thornton, CO
Love it!
I bought this for my wife because I am usually at work when it snows and she was getting very crabby about shoveling a lot of snow.
Ironically, she has never got to use it because I suddenly find time to clear the snow now that we have a blower.
I have to say that so far this has been a great blower. I have never had any piece of yard equipment that started as easily as this does.
We haven't had any huge snows yet but it has handled what we have gotten with ease. The headlight and hand warmers are really handy and nice to have.
The only thing I have to be careful of is not shooting the snow across the street and onto my neighbor’s driveway:)
I bought this for my wife because I am usually at work when it snows and she was getting very crabby about shoveling a lot of snow.
Ironically, she has never got to use it because I suddenly find time to clear the snow now that we have a blower.
I have to say that so far this has been a great blower. I have never had any piece of yard equipment that started as easily as this does.
We haven't had any huge snows yet but it has handled what we have gotten with ease. The headlight and hand warmers are really handy and nice to have.
After getting hit with a 3 foot snow storm with 4 to 5 foot drifts I bought this beautiful monster snow blower.
I am very impressed with the quality and value of this unit.
My story is I bought this beauty, and I will bet it does not snow this much again any time soon because I now own the King of the Hill of snow blowers!
December 22, 2009
Jeff Jordan Chicago, IL
Control problem below 20 degrees F
My ST24DLE throws snow great and has plenty of power but has one major problem. Every time I used it last season when the temperature was below 20, the cable that controls the chute and the funky new chute directional control always froze and the chute would not lock in position. This was a real pain.
I had my old ST824 for 35 years and never had a problem because the chute controls were u-joints and shafts. The gearbox on my old unit finally went out last season and the parts were back ordered. If I have the same problem with controls freezing this year I will probably sell the new Ariens and repair my old ST824.
SBD RESPONDS: You might want to try Ariens Sno-Jet Non-Stick spray; it should help keep ice from building up. You can find it in the Accessories section- just click on "Non-Stick Sprays".
You may also want to contact the tech support folks at Ariens, toll free at 800-472-8359. They will have helpful suggestions to solve the freezing problem while keeping your warranty intact.
My ST24DLE throws snow great and has plenty of power but has one major problem. Every time I used it last season when the temperature was below 20, the cable that controls the chute and the funky new chute directional control always froze and the chute would not lock in position. This was a real pain.
I had my old ST824 for 35 years and never had a problem because the chute controls were u-joints and shafts. The gearbox on my old unit finally went out last season and the parts were back ordered. If I have the same problem with controls freezing this year I will probably sell th... more
July 07, 2008
Dennis Murray Mt. Pleasant, OR
Why It's Easier to Replace Than Repair
Figured that I would try starting my 6-year-old snow blower before the first flake fell.
Good thing. Darn thing wouldn't start at all.
Took it to the local repair shop. They wanted nearly $200 bucks to fix a $300 snow blower. Even if I got it fixed, it'll still be a six year old snow blower. How long can it actually last?
Decided to reinvest the money into a good snowblower instead. Hoping this baby will last me a decade or more. Looking forward to putting it to the test.
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