By Scott (Aberdeen, SD)

I purchased this unit two months ago. It works good when it runs however the recoil start freezes up and will not engage.

Additionally, the chute control also freezes up, leaving it completely inoperative. The Toro dealer has little advice or solutions to fix it other than to bring it inside and let it thaw out. This is not practical for something designed for winter use.

The Toro 800 number is completely automated, so there is no way to opt out to speak to an actual employee. Save your money, a shovel is more reliable.

SBD RESPONDS: You can...