I purchased a TORO ZERO Degree Lawn Mower and other products from Mower Direct. The Lawn Mower was purchased 04-2013 and used to maintain just my lawn. The Mower transmission stop working 06-23-2014 and I called Mower Direct and was told to contact TORO Customer service. They gave me the name of their repair person near my home. I took the mower there and called him the next day to check on the status and was derogatory told that "I TOLD YOU THAT I WILL NOT LOOK AT THE MOWER FOR 3 WEEKS" This is no fabrication, I am afraid to call him that he may damage my unit. I did not know that I would have to take my unit 37 plus miles to find a repair and have someone talk to me in this manner. This is not professional or respectful. I cannot blame you but I cannot get any help and my Medical condition refrains me from having conversation with anyone that will produce stress and this person is beyond that, so the mower worked very well and I really enjoyed using it. But now I have to pay someone to take the mower to the repair shop and my lawn needs a 2nd cut "$500.00". Who can help me at all.
I purchased a TORO ZERO Degree Lawn Mower and other products from Mower Direct. The Lawn Mower was purchased 04-2013 and used to maintain just my lawn. The Mower transmission stop working 06-23-2014 and I called Mower Direct and was told to contact TORO Customer service. They gave me the name of their repair person near my home. I took the mower there and called him the next day to check on the status and was derogatory told that "I TOLD YOU THAT I WILL NOT LOOK AT THE MOWER FOR 3...
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